Why Naples Businesses Choose ProNet
ProNet Solutions supports over 100 commercial businesses across Southwest Florida — medical practices, law firms, accounting firms, contractors and trades including HVAC, electrical and plumbing, repair shops and restaurants. Collier County businesses get the same standards as every other city we serve.
Clients who expect a high standard of service tend to notice the difference between a provider who answers and one who sends a ticket number.
This is for you if...
- Your provider routes you through a national helpdesk
- Client data protection isn't optional in your business
- You're paying hourly minimums for ten-minute fixes
- Nobody is monitoring your systems after hours
- Your backup has never been restore-tested
- You want one provider for every location you run
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A Helpdesk That Answers
Unlimited helpdesk with remote resolution in minutes, plus same-day on-site across Collier County when hands are actually needed.
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No-Commitment Monthly Plan
Our no-commitment monthly maintenance plan includes zero travel charges anywhere we serve and per-minute billing rather than one-hour blocks.
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Serious About Data Protection
Managed firewalls, 24/7 threat monitoring and encrypted cloud backup every 15 minutes, with recovery actually tested rather than assumed.
★★★★★
“It’s refreshing to work with a local technology company that provides such great customer service and genuinely cares about its clients. They actually take the time to listen and solve problems rather than just throw technical jargon at you.”
Cheyenne YoungWotitzky Law Firm, Punta Gorda★★★★★
“Their team is incredibly prompt, knowledgeable, and professional. They take the time to explain things, are always helpful, and truly provide exceptional customer service.”
Alexia MartinWhitco Insurance · client of 10+ years★★★★★
“ProNet is the best. Professional. Responsive. They understand HIPAA compliance, which is hard to find. I wouldn’t use anyone else to manage I.T. for my dental practice.”
RichardPunta Gorda Family Dentistry★★★★★
“As the General Manager of a company with three locations, it gives me peace of mind knowing that help is just a phone call away. Contracting with ProNet Solutions is like having an in-house computer department for a fraction of the cost.”
Ann MaranoPunta Gorda, FL · client of 15+ yearsFrequently Asked Questions
How quickly can you reach Naples? +
Same day for on-site visits throughout Collier County. Remote support is typically minutes, and most issues are resolved without a visit.
Is there a travel charge for Collier County? +
Not on our no-commitment monthly maintenance plan — that includes zero travel charges anywhere we serve. Break-fix visits carry a $40 flat travel charge with a one-hour minimum, the same rate across our whole service area.
What does the monthly maintenance plan include? +
Unlimited helpdesk, 24/7 monitoring, zero travel charges, per-minute billing, discounted after-hours rates, and support on-site, by phone and remotely — with no long-term contract.
Do you work without a contract? +
Yes. Break-fix support is open to any business in our service area — $40 flat travel charge, one-hour minimum, and most issues repaired well inside that hour.
Ready to Get Started?
Talk to a ProNet Solutions specialist today. No pressure, no jargon — just honest advice about how we can help your Naples business.
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